Swindon CCG has a large number of relationships to manage including its relationship with its member practices.  Relationships include those that:-

  • form part of the CCG – member practices and their staff
  • monitor the performance and/delivery of the CCG – NHS England, HealthWatch Swindon, elected officials, media
  • monitor the performance of healthcare providers we commission services from – Monitor, Care Quality Commission, NHS Improvement
  • we work in partnership with – local authority, voluntary sector, patient reference groups and other healthcare commissioners such as CCGs and NHS England
  • we represent – patients, carers, families using healthcare every day and who we are accountable to as a statutory organisation.

The annual 360 stakeholder survey is a key part of ensuring these strong relationships are in place. The survey allows stakeholders to provide feedback on working relationships with CCGs. The feedback is used to help inform the way we manage our relationships and undertake our business.

The 2016 report can be found here

The 2017 report can be found here