Primary medical services in Swindon

NHS England South (South Central) and Swindon Clinical Commissioning Group (CCG) are responsible for the planning and buying (also known as commissioning) of local GP services.

On Wednesday 10 August 2016, we began a joint procurement process to appoint long-term providers of GP services across several areas of Swindon.

There are a number of reasons for this:

  • As Swindon’s population continues to grow, we are seeking providers to deliver general practice services in the New Eastern Villages and Wichelstowe areas.

  • Following lengthy discussions and consideration of a range of options, two GP practices in Swindon, Great Western Surgery and Hermitage Surgery, have decided that they wish to end their contract.  New providers are therefore required to ensure patients can continue to access these surgeries.

  • A third practice, Carfax NHS Medical Centre, will reach the end of its contract on 31 March 2017.  A provider is therefore required to ensure the ongoing provision of GP services.

The new contracts for these services will go live over a phased period of time. Providers for the three existing practices will be in place by April 2018.

By undertaking a joint procurement process, we believe that we will be in a better position to secure long term providers of general practice services for our Swindon population that will offer equal access to high quality care.

To ensure the needs of local patients are considered in the procurement process, we are working with Healthwatch Swindon and have recruited patients to join the panel that will select the providers.

Our primary concern is for patients and we understand that continuity of care is important. This will be a key focus as we move through the procurement process into the transition to long-term providers.

Patients do not need to do anything

Services will continue:

Throughout this period, patients will continue to have access to high quality general practice services across Swindon and all appointments, clinics, prescriptions and appropriate treatment will continue to be provided.

Letters to patients with further information have been shared with all three established practices to share details of the procurement and we will continue to keep patients updated throughout in this way. You can also find updates on the Swindon CCG website and via HealthWatch Swindon.

If you have any queries please contact NHS England South (South Central) at This email address is being protected from spambots. You need JavaScript enabled to view it., Swindon CCG at This email address is being protected from spambots. You need JavaScript enabled to view it. or Healthwatch Swindon at This email address is being protected from spambots. You need JavaScript enabled to view it..