Patients in Swindon can now access GP services online through their laptop, smartphone or tablet. 

All 23 practices in Swindon and Shrivenham are now set up to offer patients a digital way of accessing services that would have previously required a telephone call or visit in person. 

By registering for GP Online, patients will be able to book and cancel appointments direct through their practice's website, as well as order repeat prescriptions and view their personal GP record, which contains information on allergies, vaccinations and test results.  

Offering patients a digital alternative aims to make it easier and more convenient for people, many of whom already use the internet in other areas of their daily lives, such as for shopping and banking, to manage the way in which they get care and treatment from their GP. 

Getting started

To register, patients need to ask for an application form from staff at their GP surgery, complete it and return it along with a valid form of photo ID and a proof of address. 

Once their identity has been confirmed, practice staff will send them a letter that contains details of how to use their digital services, as well as the unique username and password they will need to use when accessing the online system. 

A national initiative

The move to get more patients online is not just happening in Swindon, but across the country.

All practices in England are currently working towards a national aim of getting 30 per cent of patients registered for online GP services. 

In Swindon, the number of patients set up with access to online GP services is relatively low, with only around 14 per cent using the technology to book appointments or order repeat prescriptions. 

The number of Swindon patients viewing their GP record online is even lower, with official figures putting the figure at less than two per cent. 

Find out more

Further information for patients who would like to find out more about getting started with online GP services is available here