Swindon's Walk-in Services are for less serious injuries, such deep cuts, eye injury, broken bones, severe sprains, minor head injury, minor burns and scalds.

Many people go to Accident and Emergency when they could be treated just as well and probably quicker at a Walk-in Centre.  In Accident and Emergency staff must give priority to serious and life-threatening conditions, so if you go there with a minor injury you may have to wait longer to be seen.  It is therefore better to go to a Walk-in Centre.

You don't need an appointment to visit a Walk-in Centre. They are run by a team of highly qualified nurse practitioners with a lot of experience and expertise in the treatment of minor injuries.

Swindon NHS Health Centre

Swindon NHS Health Centre is a Walk-in Centre based in Islington Street in Swindon.  It is a nurse led facility run by nurse practitioners. They can see and treat:

  • Minor injuries and illnesses

  • Minor infections and rashes

  • Superficial cuts and bruises

  • Strains and sprains

  • Stomach upsets

The practitioners can also provide health promotion advice including blood pressure testing and emergency contraception.  They can issue prescriptions for medication where appropriate.

NB:  The walk-in facility does not have access to x-ray requests or long-term conditions that need referral to specialists or routine blood tests.

Patients are seen in order of arrival unless their medical condition is urgent. This service does not offer appointments or telephone advice.


Urgent Care Centre

The Urgent Care Centre is a walk-in centre based in the grounds of the Great Western Hospital.  No appointment is required and it is open 365 days a year and offers a 24/7 service.

It can be accessed directly, if you feel your condition is such that you cannot wait for an appointment to see your own GP.

If you consider your condition to be a medical emergency, you must visit the hospital’s Emergency Department where you will be assessed as quickly as possible.

If you are not an emergency case, you will be redirected to the Urgent GP/Nurse Centre (on the same site as the hospital), where you will get the appropriate treatment or advice for your condition.

They can see and treat:-

  • Shortness of breath

  • Hot swollen painful leg-cellulitis and DVT

  • Being unable to pass urine -male acute retention of urine

  • Abdominal pain

  • Pregnant and bleeding

  • Children with croup


Call NHS 111 to see a GP out of hours.