Remember to get repeat prescriptions orders in to ensure you have the right medicines to see you through the Easter bank holiday weekend. 

Posted 21 March 2018

The Swindon CCG Referral Support Centre is experiencing a high volume of calls today and you may experience a substantial delay in your call being answered by the service. Unless your call is urgent please consider phoning tomorrow.

We apologise for any inconvenience this may cause.


Kooth is a pioneering online counselling service for children and young people in Swindon.

It allows young people aged between 11 and 19 the opportunity to speak with a trained counsellor about any aspect of modern life they may be struggling with, such as bullying, school work, family trouble and eating disorders.

More than just an online forum, Kooth also provides self-help materials and a mood journal, in which users can record their personal thoughts and feelings.

Young people are encouraged to identify goals and monitor progress with their counsellor, charting movement as progress is achieved.

The Kooth site, which is live every day of the year between 12pm and 10pm and between 6pm and 10pm at weekends, can be reached using any standard laptop, tablet, smartphone or other internet-enabled device. 

For more information, click here or visit





Issued 7 March 2018

Seven Swindon GP practices have today announced a Super Partnership to improve the quality of care to over 75,000 patients across the region. 

The Wyvern Health Partnership incorporating; Merchiston Surgery, Kingswood Surgery, Hawthorn Medical Centre, Lawn Medical Centre, Ridgeway View Family Practice, Old Town Surgery and Priory Road Medical Centre will work together to develop services, share best practices and collaborate on initiatives.

Two Swindon GP practices are merging at the end of March 2018.

Victoria Cross Surgery and Eldene Health Centre are proposing to become one GP practice on Saturday 31 March 2018.

Wiltshire Police Press Release: 2/3/2018

We’ve declared a major incident due to the adverse weather conditions in our county.

Following heavy snowfall overnight, our message to Wiltshire residents is clear – please stay at home today unless your journey is absolutely critical.

Many roads, including some major routes, have been left completely impassable following the severe weather conditions and despite the advice issued by police and partner agencies, many people have continued to attempt to travel.

 Prescription Ordering Direct (POD) service and the Referral Support Centre service.

Swindon Clinical Commissioning Group is experiencing staff shortages due to the adverse weather conditions, therefore you may experience a substantial delay in your calls being answered by the Prescription Ordering Direct (POD) service and the Referral Support Centre service.

We apologise for any inconvenience this may cause.


Public Health England (PHE) issues cold weather alerts and health warnings following the arrival of colder weather in some parts of England.

With much of the country experiencing very cold weather, and some places forecast to see conditions not experienced for several years, PHE doctors are again reminding people to take care.

Two care homes in Swindon are piloting a new initiative whereby residents who need to visit hospital are accompanied by a distinctive red bag, which contains all relevant medical information as well as their personal belongings.

Information on the pharmacies which are open over Christmas and the New Year can be viewed here.